The terms and conditions in direct relation to our business practices are available on request. Please email info@archive-vault.co.uk and we will be happy to assist you.
For terms of use in relation to our website, please refer below.
Our website
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Archive-Vault’s relationship with you in relation to this website. If you do not agree to these terms, you must not use our site. The term “Archive-Vault” or “us” or “we” refers to the owner of the website whose registered office is Archive-Vault, Cooper House, Wendover Road, Rackheath, Norwich, NR13 6LH. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Archive-Vault and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
Through this website you are able to link to other websites which are not under the control of Archive-Vault. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Archive-Vault takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
You are responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Having recently transferred to you from another supplier, we are finding your online client portal extremely beneficial to us, containing all the information we require with ease of access. We are also immensely relieved to have the facility to telephone you if we need some immediate help, with the staff being efficient and approachable.
Anonymous, Independent Residential Hospital
As a company we have used Archive Vault for a number of years. The team are extremely helpful, knowledgeable and go above and beyond on the service they provide. Nothing is too much trouble.
Coordinator, Offshore Services
We have been using Archive-Vault since 2013 and have always found the service to be efficient, fairly priced and a pleasure to work with. We are excited to now be using the scan on demand service which will be even more cost effective and efficient.
IT Manager, Estate Agent
In my dealings with Archive-Vault over many years through the course of my work at the care home, I have been very impressed. On every occasion that I have dealt with them, they have always been extremely efficient, professional and courteous. They obviously work hard to maintain this level of competence and many companies could learn a lot from their customer service.
Business Administrator, Care Home Provider
We have been using Archive-Vault to digitise old site plans. Friendly and helpful people who really cared and did everything they could to meet our requirements. I really can't recommend them highly enough.
National Account Manager, Space Management
We all find you very efficient and helpful. The delivery boys are very helpful and thorough. When we ask for collections or recalls, you are always very prompt.
N2S Secretary, NHS Medical Practice
We have been storing records and IT tapes with Archive Vault since summer 2015. The prices are competitive, and the team deal with data requests promptly, efficiently and with the correct amount of care. I look forward to working with the archive vault team for many more years.
Document Control Team Leader, Offshore Company
We have found Archive-Vault to be both efficient and helpful and we have full confidence in their service. I would have no hesitation in recommending Archive-Vault to others.
Head of Facilities, Solicitors
I can confirm that we have used the services of Archive-Vault since 2008 and have found the service to be excellent. The response to any request is very fast and efficient and the staff are very helpful. I would have no hesitation in recommending Archive-Vault should anyone be considering using their services.
Facilities Project Manager, NHS Trust
I'd just like to say on behalf of all the team, a huge thank you for all your efforts. The drivers are so kind and helpful and it's so nice to speak to a real human being when booking collections.
Department Manager, NHS Trust
Our Company has been using Archive-Vault for a number of years now. They provide a great service, always fast communications and service.
IT Operative, Equipment Manufacturer
Archive Vault always deliver a very efficient service. The client portal is straightforward and easy to use when ordering files. Files are always delivered on time. Always very helpful on the phone and sort out our queries quickly and efficiently. A very professional operation.
Office Manager, Solicitors
Let’s talk about your records
Send your enquiry using our quick quote form, and a member of our team will aim to get back to you within 24 hours.
