Privacy Policy | Archive Vault

Archive-Vault collects certain information or data about you when you use Archive-Vault.co.uk.

We collect:

Questions, queries or feedback you leave, including your email address if you contact Archive-Vault

Your email address and subscription preferences when you sign up to our email alerts, and how you use our emails – for example whether you open them and which links you click on

Your Internet Protocol (IP) address, and details of which version of web browser you used information on how you use the site, using cookies and page tagging techniques

This data can be viewed by authorised people in Archive-Vault and supplier organisations to:

Improve the site by monitoring how you use it

Gather feedback to improve our services, for example our email alerts

Respond to any feedback you send us, if you’ve asked us to

Send email alerts to users who request them

Provide you with information about our services if you want it

Where your data is stored
We store your data on secure servers in the European Economic Area (EEA) via our secure hosting provider.

Keeping your data secure
Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk. We have installed an SSL (Secure Sockets Layer) Certificate on our website to establish an encrypted link between our web server and your browser and we have procedures and security features in place to keep your data secure once we receive it.

Disclosing your information
We may pass on your personal information if we have a legal obligation to do so. This includes exchanging information with government organisations for legal reasons. We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Your rights
You can find out what information we hold about you, and ask us not to use any of the information we collect. Simply get in contact with us by email or by post to make this request. If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time by selecting the ‘unsubscribe’ link that appears in every email.

Links to other websites
If you go to another website from this one, read the privacy policy on that website to find out what it does with your information. https://www.archive-vault.co.uk/ may contain links to other websites. This privacy policy only applies to https://www.archivevault.co.uk/, and doesn’t cover other services and transactions that we link to.

Following a link to another website
If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Cookies
https://www.archive-vault.co.uk/ puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. For more information, please visit our cookies policy page.

I'd just like to say on behalf of all the team, a huge thank you for all your efforts. The drivers are so kind and helpful and it's so nice to speak to a real human being when booking collections.

Department Manager, NHS Trust

We have found Archive-Vault to be both efficient and helpful and we have full confidence in their service. I would have no hesitation in recommending Archive-Vault to others.

Head of Facilities, Solicitors

We have been using Archive-Vault to digitise old site plans. Friendly and helpful people who really cared and did everything they could to meet our requirements. I really can't recommend them highly enough.

National Account Manager, Space Management

We have been storing records and IT tapes with Archive Vault since summer 2015. The prices are competitive, and the team deal with data requests promptly, efficiently and with the correct amount of care. I look forward to working with the archive vault team for many more years.

Document Control Team Leader, Offshore Company

Having recently transferred to you from another supplier, we are finding your online client portal extremely beneficial to us, containing all the information we require with ease of access. We are also immensely relieved to have the facility to telephone you if we need some immediate help, with the staff being efficient and approachable.

Anonymous, Independent Residential Hospital

We have been using Archive-Vault since 2013 and have always found the service to be efficient, fairly priced and a pleasure to work with. We are excited to now be using the scan on demand service which will be even more cost effective and efficient.

IT Manager, Estate Agent

I can confirm that we have used the services of Archive-Vault since 2008 and have found the service to be excellent. The response to any request is very fast and efficient and the staff are very helpful. I would have no hesitation in recommending Archive-Vault should anyone be considering using their services.

Facilities Project Manager, NHS Trust

In my dealings with Archive-Vault over many years through the course of my work at the care home, I have been very impressed. On every occasion that I have dealt with them, they have always been extremely efficient, professional and courteous. They obviously work hard to maintain this level of competence and many companies could learn a lot from their customer service.

Business Administrator, Care Home Provider

Archive Vault always deliver a very efficient service. The client portal is straightforward and easy to use when ordering files. Files are always delivered on time. Always very helpful on the phone and sort out our queries quickly and efficiently. A very professional operation.

Office Manager, Solicitors

We all find you very efficient and helpful. The delivery boys are very helpful and thorough. When we ask for collections or recalls, you are always very prompt.

N2S Secretary, NHS Medical Practice